FAQ

WHAT IS A MACARON?

Jollie Macarons specializes in artisanal French macarons. These are sandwich-like cookies made with two delicate meringue shells, made with egg whites, almond flour and sugar. They are filled with ganache or other fillings to create unique and versatile desserts.

 

DO JOLLIE MACARONS CONTAIN NUTS?

Yes! All of our macarons are made with almond flour and some of our flavors contains other types of nuts like walnut and pecan. For that reason, we recommend those with nut allergies to not consume our macarons. If you have an allergy to a specific nut, different from almond, please let us know by placing a custom order.

CAN I FREEZE MY MACARONS?

Yes, they can be frozen! We recommend doing so to keep them fresh for longer! Macarons can be frozen for up to 3 months when kept in air-tight containers. Please take them out to room temperature and wait 30 minutes before consuming.

HOW LONG DO JOLLIE MACARONS STAY FRESH?

Once taking them out of the freezer (if you have frozen them), they will stay fresh outside of the fridge for 24 hours. You can keep them for up to one week in the fridge.

ARE JOLLIE MACARONS GLUTEN FREE?

Almost all of our macarons are gluten-free and are marked as such on every box. We have specified on our Flavors page the few flavors that are not gluten-free.

IS CURBSIDE PICK-UP AVAILABLE?

Yes! You may select the option to pick up your order at our address (177 Amber Acorn Ave, Raleigh) during the week. We will confirm the date and time you may pick-up your order.

WHERE DOES JOLLIE MACARONS DELIVER?

We deliver to 2 zones around the Raleigh area ONLY. Please note that we tried to cover a big delivery area from where we are located, unfortunately we are not able to deliver in areas further away. We appreciate your consideration, as Jollie Macarons are made by one person, one by one, and this same person also does the personal delivery of each order. 

WHAT HAPPENS IF I AM NOT HOME FOR MY DELIVERY?

We recommend leaving a cooler or storage box by the front door where we can place the macarons. Depending on the size of your order and the weather, the mailbox will not be an option. If we are unable to safely leave your order and you are not present, we will be in touch to reschedule the delivery and additional fees may apply.

WHAT IF I WOULD LIKE TO CUSTOMIZE COLORS OR FLAVORS OF MY MACARONS?

Jollie Macarons can customize any order to be perfect for your event. Fill out our custom order form and we will be in touch!

HOW LONG DOES IT TAKE FOR MY ORDER TO BE DELIVERED?

Delivery time will vary depending on the size of your order and our demand. We recommend that small orders be placed 1 week in advance and at least 2 weeks in advance for larger custom orders. We will do our best to communicate any delays we are experiencing.

IS THERE A MINIMUM VALUE PER ORDER?

Yes, our minimum order amount is $25

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